Celebal Technologies

Services / AICXM / Industry Recognition

Industry Recognition &
Strategic Partnerships

Trusted by enterprise leaders and ecosystem partners

Celebal Technologies is a proud contributing partner at the AWS Innovation Hub in Singapore, AWS's flagship facility for accelerating cloud and AI transformation across the Asia-Pacific region. Our enterprise-grade GenAI solutions are powered by leading AWS services and featured within the Hub's curated ecosystem, demonstrating what's possible when AI and cloud are applied to mission-critical operations.

Solutions Featured at the AWS Innovation Hub

Success Story

AI Chatbot

A robust, multilingual conversational AI platform designed for customer support, self-service, and enterprise automation. Built on AWS’s GenAI stack, it delivers natural, context-aware interactions at scale.

Success Story

AI Voicebot

A next-generation voice automation system that handles inbound and outbound calls with human-like fluency, powered by AWS speech and generative intelligence services. It enables contact centers to dramatically improve efficiency and customer experience.

Success Story

Post-Call Analytics (PCA)

A comprehensive analytics engine that processes customer interactions to extract sentiment, intent, compliance insights, agent performance indicators, and CX metrics. PCA leverages AWS AI services to give enterprises complete visibility into customer experience and operational effectiveness.

Why It Matters

The AWS Innovation Hub provides C-suite leaders and transformation teams with an immersive innovation journey using Amazon's "Working Backwards" methodology. Our solutions help enterprises accelerate their AI ambitions with production-ready capabilities that drive immediate business value and operational transformation.

Ready to Redefine Your Customer Experience?

Discover how AICXM can transform your enterprise outcomes with intelligent customer experience management tailored to your needs.