Celebal Technologies

In the era of digital transformation, delivering exceptional customer experiences is no longer just a nice-to-have; it's a must-have. At Celebal Technologies, we've developed an Omnichannel CX transformation solution powered by cutting-edge Generative AI to help you achieve just that.

Join us, along with industry leaders from NTT Data and AWS, for an exclusive roundtable on Revolutionizing Multilingual CX with GenAI-powered Contact Center Intelligence (CCI) solution in Bangkok (Sheraton Grande Sukhumvit Hotel). and discover how to achieve hyper-personalization that enhances customer engagement and drives satisfaction

Empower Your Agents, Elevate Your CX

Equip your agents with real-time insights and contextual knowledge, empowering them to make lightning-fast decisions, automate repetitive tasks, and deliver exceptional service.

Enhance Customer Loyalty with Personalized Experiences

Discover how our GenAI-driven voice bot can transform customer satisfaction by not only resolving inquiries but also crafting personalized experiences that resonate with each customer, leaving them delighted and engaged.

Unlock Performance Insights for Growth

We'll unravel the secrets of in-depth evaluations of each interaction, uncovering key performance metrics and identifying areas for improvement using customizable KPIs such as summarization, topic modeling, and CSAT scores.

Insights from Industry Innovators

Gain valuable insights into the latest trends & best practices in redefining your customer engagement while connecting with like-minded professionals to discuss how we can create value at every critical point in the customer journey.

LOCATIONS

Bangkok

Sheraton Grande Sukhumvit Hotel

6th Nov, 2024

Philippines

Coming Soon...

Vietnam

Coming Soon...

Malaysia

Coming Soon...

At Celebal Technologies, we see a clear trend: By 2026, nearly 95% Organizations will leverage AI-powered solutions to personalize customer interactions and provide a seamless experience across all touchpoints. Our Contact Center Intelligence (CCI) solution suite empowers businesses to embrace this new paradigm, allowing them to deliver exceptional customer experiences that build trust and loyalty in an increasingly competitive landscape.